Bloomington Professional Restoration and Repair maintains a 24 hour a day, 365 days a year, emergency on call service. After normal office hours, our phones are answered by a live operator, 24 hours a day/7 days a week. The emergency message is sent immediately to our on call technicians and you can expect a call back within five minutes. In most water and fire situations, damage can be contained or minimized by immediate response. If you need immediate extraction, emergency board up and securing of your home or simply directions on how to proceed with a loss, please do not hesitate to call.
In the unfortunate event that you experience a fire or flood, we can help you restore your home to pre-loss condition. The extent of water damage is dependent on several different factors that include the source of the water and the time frame in which the damage is treated. The least threatening form of water damage is Clean Water. Clean water sources generally do not pose a serious threat to humans but if left unattended can begin to acquire soils and contaminants that are dangerous to your health. Some examples of clean water are broken water lines, tub or sink overflows that are not already contaminated, appliance malfunctions that involve water supply line, melting ice or snow, broken toilet tanks and toilet bowls.
Clean Water damage should be treated as soon as possible to prevent it from becoming Gray Water which is another term used for water that contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by humans or humans are exposed to it. Some Gray Water sources include discharge from dishwashers or washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums and punctured waterbeds.
Gray water that is left untreated for longer than 48 hours can change to Black Water which contains pathogenic agents that are grossly unsanitary. Black Water includes sewage and other contaminated water sources entering or affecting the indoor environment. Some examples of Black Water are toilet back flows, seawater, ground surface water and rising water from rivers or streams. These water sources carry silt and organic matter into a structure and can create black water conditions. Black Water conditions require immediate attention and removal and replacement of the existing flooring and sometimes portions of the existing structure. If you experience a water damage call our 24 hour emergency service and let us help you through this process!